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X-WR-CALDESC:WHAT WE WILL COVER\n30 years ago\, the “culture change” moveme
 nt began to overcome the 3 Plagues of people living in nursing\nhomes…Help
 lessness\, Loneliness\, and Boredom. The paradigm shift in this movement w
 as in prioritizing the\nelders’ living experiences and well-being and refr
 aming the perspective of employees’ roles in achieving that\noutcome. Toda
 y\, these same 3 plagues exist with the people in the workforce\, which ar
 e negatively impacting\nemployee retention and engagement. To overcome thi
 s\, leaders must make another paradigm shift\, this time\nin prioritizing 
 their employees’ working experiences and well-being and reframing the pers
 pective of their role\nas a leader in achieving that outcome.\n\nLearning 
 Objectives\nIn this session\, participants will:\n1.	Understand how the 3 P
 lagues of Helplessness\, Loneliness and Boredom are impacting staff\, resu
 lting in employee disengagement and the current staffing crisis.\n2.	Learn 
 how to become Shepherd Leaders to harness their employees’ collective geni
 us & inspire them to become “citizens” by taking an active role in caring 
 for & supporting their participants & each other.\n3.	Learn high-impact act
 ions they can take to meet the 5 critical needs of their employees in orde
 r to strengthen retention and engagement.\n\nKey Components of Session\n•	3
  Primary Practices of a Shepherd Leader\no	Know Your People\n	Knowing who y
 our employees are\, not just what they do.\n	Knowing what your employees n
 eed to be successful & engaged in their jobs.\no	Create a Safe Workplace\n
 	Defining expectations\, providing training & resources\, & communicating e
 ffectively.\n	Creating a workplace environment where employees are able to
  build relationships with each other.\no	Care for Your People\n	Coming besi
 de your employees to support\, protect\, advocate & encourage them.\n	Leve
 raging your employees’ strengths and aligning their work with your organiz
 ation’s mission\, values and outcomes.\n\n•	3 High-Impact Actions to Meet E
 mployees’ Critical Needs\no	Connect\n	Creating opportunities for leaders to
  connect with direct reports & for employees to connect with each other.\n
 o	Collaborate\n	Creating opportunities for employees to engage in decision-
 making processes in their work.\no	Celebrate\n	Celebrating individual & tea
 m efforts and accomplishments to reinforce the organization’s mission\, cr
 eate a sense of community\, & inspire people to grow.\n\nPRESENTER\nBruce 
 Berlin\, Founder and Chief Experience Officer\, Prioriteams\n\nWith over 3
 5 years of leadership experience as a learner\, trainer\, and practitioner
  in the hotel and senior living industries\, Bruce has successfully led or
 ganizations to develop and refine employee experiences and cultures that h
 ave resulted in high levels of customer satisfaction\, employee engagement
 \, and profitability.\n\nBruce founded Prioriteams because of his passion 
 for equipping and encouraging leaders to build healthy workplace cultures 
 where employees passionately serve their customers and each other.\n\nREGI
 STRATION\nNON MEMBERS: $49 Per Registrant	CAADS MEMBERS: No Charge (A benef
 it of membership!)\n
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DTSTART:20211107T020000
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
RDATE:20221106T020000
RDATE:20231105T020000
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TZNAME:PDT
DTSTART:20220313T020000
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RDATE:20230312T020000
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BEGIN:VEVENT
UID:f2e2d737-6cb6-44d1-a42a-de43382b6a71
DTSTAMP:20260601T065238Z
DESCRIPTION:WHAT WE WILL COVER\n30 years ago\, the “culture change” movemen
 t began to overcome the 3 Plagues of people living in nursing\nhomes…Helpl
 essness\, Loneliness\, and Boredom. The paradigm shift in this movement wa
 s in prioritizing the\nelders’ living experiences and well-being and refra
 ming the perspective of employees’ roles in achieving that\noutcome. Today
 \, these same 3 plagues exist with the people in the workforce\, which are
  negatively impacting\nemployee retention and engagement. To overcome this
 \, leaders must make another paradigm shift\, this time\nin prioritizing t
 heir employees’ working experiences and well-being and reframing the persp
 ective of their role\nas a leader in achieving that outcome.\n\nLearning O
 bjectives\nIn this session\, participants will:\n1.	Understand how the 3 Pl
 agues of Helplessness\, Loneliness and Boredom are impacting staff\, resul
 ting in employee disengagement and the current staffing crisis.\n2.	Learn h
 ow to become Shepherd Leaders to harness their employees’ collective geniu
 s & inspire them to become “citizens” by taking an active role in caring f
 or & supporting their participants & each other.\n3.	Learn high-impact acti
 ons they can take to meet the 5 critical needs of their employees in order
  to strengthen retention and engagement.\n\nKey Components of Session\n•	3 
 Primary Practices of a Shepherd Leader\no	Know Your People\n	Knowing who yo
 ur employees are\, not just what they do.\n	Knowing what your employees ne
 ed to be successful & engaged in their jobs.\no	Create a Safe Workplace\n	D
 efining expectations\, providing training & resources\, & communicating ef
 fectively.\n	Creating a workplace environment where employees are able to 
 build relationships with each other.\no	Care for Your People\n	Coming besid
 e your employees to support\, protect\, advocate & encourage them.\n	Lever
 aging your employees’ strengths and aligning their work with your organiza
 tion’s mission\, values and outcomes.\n\n•	3 High-Impact Actions to Meet Em
 ployees’ Critical Needs\no	Connect\n	Creating opportunities for leaders to 
 connect with direct reports & for employees to connect with each other.\no
 	Collaborate\n	Creating opportunities for employees to engage in decision-m
 aking processes in their work.\no	Celebrate\n	Celebrating individual & team
  efforts and accomplishments to reinforce the organization’s mission\, cre
 ate a sense of community\, & inspire people to grow.\n\nPRESENTER\nBruce B
 erlin\, Founder and Chief Experience Officer\, Prioriteams\n\nWith over 35
  years of leadership experience as a learner\, trainer\, and practitioner 
 in the hotel and senior living industries\, Bruce has successfully led org
 anizations to develop and refine employee experiences and cultures that ha
 ve resulted in high levels of customer satisfaction\, employee engagement\
 , and profitability.\n\nBruce founded Prioriteams because of his passion f
 or equipping and encouraging leaders to build healthy workplace cultures w
 here employees passionately serve their customers and each other.\n\nREGIS
 TRATION\nNON MEMBERS: $49 Per Registrant	CAADS MEMBERS: No Charge (A benefi
 t of membership!)\n
DTSTART;TZID=America/Los_Angeles:20220824T140000
DTEND;TZID=America/Los_Angeles:20220824T151500
LOCATION:WEBINAR
SUMMARY:CAADS WEBINAR: Reframing the Roles of Leaders and Front-Line Staff 
 to Strengthen Employee Retention & Engagement
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