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UID:90767847-4f62-422a-b0fc-7bd4dc3f97a5
X-WR-CALDESC:Historically\, transportation in the Adult Day Services indust
 ry is a significant pain point. Bus maintenance\, routing and driver reten
 tion are all areas that require specialized knowledge in order to be succe
 ssful. Outsourcing has its own difficulties\, with operators unable to con
 trol the experience\, the consistency of pickup times and even the availab
 ility of service.\n\nTransportation is the first and last thing the member
  experiences each day. It is a formative part of the Adult Day experience 
 and has a major impact on a center’s operation. Successfully managing this
  service can drive membership\, increase utilization and grow revenue at t
 he center. This presentation will discuss the key areas an operator needs 
 to navigate in order to provide a first-rate and cost-effective transporta
 tion service. \n\nThe webinar is designed to be a “how-to” guide for the s
 uccessful operation of a transportation service at an Adult Day Services p
 rogram. The presentation will hit upon key areas of Operational Excellence
 : expense control and management\; high customer satisfaction ratings\; an
 d business growth.\n\nLearning Objectives\n \nVehicle Best Practices: The 
 discussion of Vehicle Best Practices will include: procurement of vehicles
  – both new and used – from reputable vendors\; how to determine the vehic
 le type to best fit the operation\; and the importance of a solid preventa
 tive maintenance program to minimize costly repairs and time off the road.
 \n\nDrivers: Once you have the right bus\, you need the right driver. Tran
 sportation in Adult Day Services is a high-touch position – drivers provid
 e door-to-door service\, interact with families and caregivers\, and are r
 esponsible for the safe delivery of a frail and vulnerable population. We 
 will discuss the profile for a successful driver and best practices for re
 cruitment and retention.\n\nRouting and Marketing: Routing and marketing a
 re strategic partners in adult day care. It is important to the expense si
 de of the operation to route effectively and efficiently. At the same time
 \, you can work your marketing strategies based on your transportation pic
 k-up areas. Through a case study illustration\, we will show the operator 
 how to juggle routing and marketing to achieve growth in their business.\n
 \nAbout the presenter: John Paravisini is the Director of Transportation a
 t Active Day. John has over 20 years of transportation experience in a wid
 e variety of transportation disciplines. He worked his way up in the indus
 try from warehouse worker to driver to supervisor\, and ultimately to busi
 ness owner. This experience has given John a strong understanding of all a
 spects of the transportation business from fleet management to logistics t
 o asset procurement.\n \nJohn has been with Active Day for over eight year
 s. As Director of Transportation\, he successfully manages a fleet of over
  300 vehicles transporting seniors and adults with special needs to close 
 to 100 centers in 14 states every day. During his tenure at Active Day\, J
 ohn has created a best-in-class Standard Operating Procedure and Safety Pr
 ogram for their transportation line. In addition to rolling out the Active
  Day Way to new acquisitions and start-ups\, John is focused on using tech
 nology to increase safety\, drive cost efficiency and better the member an
 d caregiver experience. His successful implementation of telematics across
  the fleet has had excellent operational results and has raised the bar in
  the industry.\n
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DTSTART:20211107T020000
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
RDATE:20221106T020000
RDATE:20231105T020000
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DTSTART:20220313T020000
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BEGIN:VEVENT
UID:1edaf206-095a-4b2d-a94d-7fb88f06ab83
DTSTAMP:20260601T065301Z
DESCRIPTION:Historically\, transportation in the Adult Day Services industr
 y is a significant pain point. Bus maintenance\, routing and driver retent
 ion are all areas that require specialized knowledge in order to be succes
 sful. Outsourcing has its own difficulties\, with operators unable to cont
 rol the experience\, the consistency of pickup times and even the availabi
 lity of service.\n\nTransportation is the first and last thing the member 
 experiences each day. It is a formative part of the Adult Day experience a
 nd has a major impact on a center’s operation. Successfully managing this 
 service can drive membership\, increase utilization and grow revenue at th
 e center. This presentation will discuss the key areas an operator needs t
 o navigate in order to provide a first-rate and cost-effective transportat
 ion service. \n\nThe webinar is designed to be a “how-to” guide for the su
 ccessful operation of a transportation service at an Adult Day Services pr
 ogram. The presentation will hit upon key areas of Operational Excellence:
  expense control and management\; high customer satisfaction ratings\; and
  business growth.\n\nLearning Objectives\n \nVehicle Best Practices: The d
 iscussion of Vehicle Best Practices will include: procurement of vehicles 
 – both new and used – from reputable vendors\; how to determine the vehicl
 e type to best fit the operation\; and the importance of a solid preventat
 ive maintenance program to minimize costly repairs and time off the road.
 \n\nDrivers: Once you have the right bus\, you need the right driver. Tran
 sportation in Adult Day Services is a high-touch position – drivers provid
 e door-to-door service\, interact with families and caregivers\, and are r
 esponsible for the safe delivery of a frail and vulnerable population. We 
 will discuss the profile for a successful driver and best practices for re
 cruitment and retention.\n\nRouting and Marketing: Routing and marketing a
 re strategic partners in adult day care. It is important to the expense si
 de of the operation to route effectively and efficiently. At the same time
 \, you can work your marketing strategies based on your transportation pic
 k-up areas. Through a case study illustration\, we will show the operator 
 how to juggle routing and marketing to achieve growth in their business.\n
 \nAbout the presenter: John Paravisini is the Director of Transportation a
 t Active Day. John has over 20 years of transportation experience in a wid
 e variety of transportation disciplines. He worked his way up in the indus
 try from warehouse worker to driver to supervisor\, and ultimately to busi
 ness owner. This experience has given John a strong understanding of all a
 spects of the transportation business from fleet management to logistics t
 o asset procurement.\n \nJohn has been with Active Day for over eight year
 s. As Director of Transportation\, he successfully manages a fleet of over
  300 vehicles transporting seniors and adults with special needs to close 
 to 100 centers in 14 states every day. During his tenure at Active Day\, J
 ohn has created a best-in-class Standard Operating Procedure and Safety Pr
 ogram for their transportation line. In addition to rolling out the Active
  Day Way to new acquisitions and start-ups\, John is focused on using tech
 nology to increase safety\, drive cost efficiency and better the member an
 d caregiver experience. His successful implementation of telematics across
  the fleet has had excellent operational results and has raised the bar in
  the industry.\n
DTSTART;TZID=America/Los_Angeles:20220817T100000
DTEND;TZID=America/Los_Angeles:20220817T110000
LOCATION:WEBINAR
SUMMARY:NADSA Webinar: Transportation in Adult Day Care: What if a Pain Poi
 nt Became an Opportunity?
END:VEVENT
END:VCALENDAR