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X-WR-CALDESC:WHAT WE’LL COVER\nOur capacity to be empathic is a vital- but 
 often underdeveloped- component of leadership in Elder Care facilities. No
 t only are leaders expected to be empathic\, the ability of your staff to 
 successfully navigate the daily challenges of working with elders\, is dir
 ectly related to their ability to be empathic. But what exactly is empathy
 ? And at a practical level how can we show we are empathic? Come participa
 te in this interactive online session if you want to discover how you and 
 your organization can be more empathic.\n\nAfter completing this webinar y
 ou will be able to:\n• Define empathy and explain why it is important as a
  key skill for any elder care facility\n• List three practical actions tha
 t are empathic\n• Listen and respond to a difficult experience with empath
 y\n\nPRESENTER\nJohn Ford\, Ford and Associates\nJohn is an experienced wo
 rkplace mediator based in California who has successfully mediated hundred
 s of workplace disputes since 1996. He is the author of Peace at Work and 
 founder of The HR Mediation Academy. In addition\, John has provided train
 ing to thousands of employees at all levels in the workplace\, across a wi
 de range of industries\, including health and elder care.\n\nJohn teaches 
 negotiation at UC Hastings School of Law\, mediation to graduate Business 
 and Psychology students at Golden Gate University\, and organizational col
 laboration online through Creighton University. He is a past president of 
 the Association for Dispute Resolution of Northern California (ADRNC)\, an
 d was the managing editor of www.mediate.com from 2000 to 2011.\n\nWHEN\nW
 ednesday\, March 10\, 2021 from 10:30 AM to 12:00 PM\n\nREGISTRATION\nNON 
 MEMBERS: $99 Per Registrant CAADS MEMBERS: $25 Per Registrant
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X-WR-TIMEZONE:America/Los_Angeles
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DTSTART:20201101T020000
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RDATE:20211107T020000
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DTSTART:20210314T020000
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BEGIN:VEVENT
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DTSTAMP:20260915T213838Z
DESCRIPTION:WHAT WE’LL COVER\nOur capacity to be empathic is a vital- but o
 ften underdeveloped- component of leadership in Elder Care facilities. Not
  only are leaders expected to be empathic\, the ability of your staff to s
 uccessfully navigate the daily challenges of working with elders\, is dire
 ctly related to their ability to be empathic. But what exactly is empathy?
  And at a practical level how can we show we are empathic? Come participat
 e in this interactive online session if you want to discover how you and y
 our organization can be more empathic.\n\nAfter completing this webinar yo
 u will be able to:\n• Define empathy and explain why it is important as a 
 key skill for any elder care facility\n• List three practical actions that
  are empathic\n• Listen and respond to a difficult experience with empathy
 \n\nPRESENTER\nJohn Ford\, Ford and Associates\nJohn is an experienced wor
 kplace mediator based in California who has successfully mediated hundreds
  of workplace disputes since 1996. He is the author of Peace at Work and f
 ounder of The HR Mediation Academy. In addition\, John has provided traini
 ng to thousands of employees at all levels in the workplace\, across a wid
 e range of industries\, including health and elder care.\n\nJohn teaches n
 egotiation at UC Hastings School of Law\, mediation to graduate Business a
 nd Psychology students at Golden Gate University\, and organizational coll
 aboration online through Creighton University. He is a past president of t
 he Association for Dispute Resolution of Northern California (ADRNC)\, and
  was the managing editor of www.mediate.com from 2000 to 2011.\n\nWHEN\nWe
 dnesday\, March 10\, 2021 from 10:30 AM to 12:00 PM\n\nREGISTRATION\nNON M
 EMBERS: $99 Per Registrant CAADS MEMBERS: $25 Per Registrant
DTSTART;TZID=America/Los_Angeles:20210310T103000
DTEND;TZID=America/Los_Angeles:20210310T120000
LOCATION:WEBINAR
SUMMARY:Empathy in Elder Day Care: The Practical Connection with John Ford
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